Act on specific commercial transactions

Management Corporation :Big Smile Corp.
Operationg Officer :CEO Akihiko Uyama
Address :23 Shinhatada, Shino Shino cho, Kameoka, Kyoto
Phone :0771-29-5370
FAX :0771-29-5371

Necessary charges(costs) except for commodity prices

  • Consumption tax


by credit card.


1) for our reason
  • We will cancel processing credit card settlement.
Upon receipt of your confirmation, the procedure will be made within 10 days. If settlement and cancel proceeding month are different, payment will be withdrawn once but refund to you after all.
2) For customers reason
including alternation of tour day and course or reducing persons, after reservations being confirmed by internet, cancellation charge will be on yours.
No charges before 8days of rafting day
30% will be charged before 7-4days of rafting
50% will be charged before 3-1days of rafting
100% will be charges on the day of rafting

Privacy policy

BIGSMILE Corporation (hereinafter: BIGSMILE) using the service for the customer who has use service, the following personal information is being protected.
1) Management
2)Information disclosure
3) Utilization of personal information
4) Efforts and governing laws